Unfortunately, we do not offer rush order services at the moment because we are shipping as fast as we can ✨

Yes, we can provide mixed sets of colors. You can leave a note to your order or reach out with your request.

If you need your tags by a specific date, please reach out to us as soon as possible. While we cannot control shipping company delays, we can provide an estimated delivery time based on our experience. We'll do our best to accommodate your request.

You can check our shipping policies for more information.

If we are reviewing your digital design, you can request as many changes as needed until you are happy with the design. If you have already received your order, please contact us to resolve any issues. Please note that personalized orders are not refundable unless they arrive damaged or defective. In such cases, we can replace them at no cost to you.

Yes, our tags are safe to use with rivets, but we do not recommend them for baby items due to safety concerns.

Yes, we can include your logo. We recommend simple black and white designs for the best results.

Yes, our tags can be sewn by both machine and hand, offering flexibility for different types of projects.

Yes, our tags are washable and maintain their quality after washing, ensuring durability and longevity.

Yes, the acrylic tags are washable but mirrored acrylic can be damaged if exposed to harsh chemicals or salty water.

Tools are optional. A rivet press tool is recommended for a permanent attachment, but rivets can also be attached and removed by hand.

Yes! You can reach out if you need bigger quantities. We can either arrange a custom order or send you a coupon.